TGI Major Account Program
The TGI Major Account initiative is about developing and forming partnerships with our customers. Whether locally or nationally, Customer Satisfaction is the top priority of the TGI Major Account Program.
In today's highly competitive environment, applying our resources can improve your efficiency, productivity and competitiveness. We work with our customers as an expert partner in developing integrated networking solutions to meet individual requirements. We seek to ensure that our customers receive the maximum benefit from our products and services and strive to build a relationship based on established trust, open communication, and tailor-made solutions to customer needs.
Major Account Program Benefits
Our Major Account partnership means understanding a customer's business needs and applying our resources to solve them. The Benefits of our program include:
- Portfolio of products from leading manufacturers insuring custom tailored solution for your organizations unique needs
- Variety of marketing programs and financial options with flexible terms and conditions as well as national capabilities
- National consistency in pricing and contract
- Planned implementation schedule, timely installation and prompt service
- National Service Support in all 50 states
- Nationwide Toll Free Support
- Connected Customer Technical Support Program which provides software and application help desk support
- Measurement procedure of overall customer satisfaction by end-user location
- Centralized account management reporting
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